FAQ

We are able to source both genuine and aftermarket parts for multiple manufacturers, call us or email us on partsales@wgilder.co.uk

We can accept credit and debit cards, bank transfers and PayPal. Any additional fees using these payment methods must be met by the customer.

For domestic shipments, providing the parts are in stock we would expect to ship the parts within 24 hours*. For items that need to be placed on back order we will confirm a delivery schedule with the supplier and relay this information to you.

* Delivery time will depend on the customer having a credit account, cleared funds in our bank account and destination.

We have a team of mobile technicians operating around the UK who may be able to assist, call us to discuss your requirements and we will do all we can to help.

Yes. We can send a parcel directly to your customer. We can send the order without paperwork and email you the invoice as normal.

If you received a part that has been damaged in transit, you must immediately notify us on partsales@wgilder.co.uk and provide any photos of the damaged product.

See our returns policy.